Reference

Privacy Policy for Your Account

Your account, wallet and lobby activity create privacy records when you browse Live Baccarat, Tower, Bingo or payment screens for UPI, Paytm and PhonePe.

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CONTACT ROUTES

Reach Us About Privacy Requests

Privacy questions are handled through account support and the privacy mailbox so your request reaches the right team.

Privacy email Write to [email protected] with your account email, country and the action you want us to take. Do not send full card details, UPI PINs or payment app passwords in the message.
Account chat Use the chat inside your account for quick privacy routing. Our team can confirm which mailbox should handle access, correction or erasure requests and may ask for a short ID check first.
Request record When you send a privacy request, we keep a record of the request, our checks and our reply. That record helps us prove that the action was handled by the account owner.
DATA PRACTICE

Data Handling You Can Check

We treat privacy work as part of account operation, not as a separate afterthought. The same care that protects wallet access also applies to cookie settings, device checks, payment references and support…

Account data

We collect the details needed to create and run your account, including contact data, verification status and login activity. We do not ask for payment app passwords or UPI PINs.

Cookie controls

Cookies help remember login state, language choice and fraud checks. Where consent is needed, we show choices and let you change them through your browser or our cookie panel.

Payment records

UPI, Paytm, PhonePe and Google Pay records may include reference IDs, time stamps and status updates. We use these to match deposits, withdrawals and wallet queries to your account.

Security checks

Device signals, IP logs and unusual account actions help us detect account takeovers or payment misuse. Access to these records is limited to teams that need them for security work.

Retention periods

Some records are kept while your account is active, while legal or dispute records may be kept longer. When data is no longer needed, we delete it or reduce it.

Change requests

You can ask us to correct contact details, update preference records or consider erasure where the law allows. We may keep certain logs if a legal duty requires it.

Privacy Policy Questions Answered

The answers below explain how this Privacy Policy works for common account situations in India. They cover data collection, payment records, cookies, access requests and retention. If your case needs a personal check, contact us from the email linked to your account so we can match the request safely.

We collect details needed to create, verify and protect your account, such as your name, email, phone number, login activity, device signals and wallet records. We use them only for account, legal and security purposes.

Yes. Payment partners may share reference IDs, status messages and time stamps when you add or withdraw funds. We use those records to match wallet activity, answer queries and meet legal duties.

You can ask for a copy of personal data linked to your account. We will verify that the request comes from you, then reply with records we can lawfully provide under the rules that apply.

You can ask us to correct inaccurate details or erase data where the law allows. Some records, such as payment, security or dispute logs, may need to be kept for legal reasons.

Cookies help keep you logged in, remember settings and detect suspicious activity. Some cookies are needed for account security, while others may depend on your choices through the cookie panel or browser settings.

Access is limited to teams that need the records for account operation, payments, security, legal checks or support. We also use service providers under contracts that require privacy and security controls.

Yes. Access and eligibility depend on local law and are available only where local law permits. Your privacy request routes remain available, though some actions may depend on legal duties that apply to us.

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